Refund Policy
A legal disclaimer
At TMI Design, we strive to provide our customers with high-quality interior furnishings and services that meet their needs and exceed their expectations. We are committed to ensuring that you are completely satisfied with your purchase. If there is an issue with your order, please do not hesitate to get in touch with us so that we can resolve the issue quickly and efficiently. Contact should be made within 14 days of receiving your order.
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Exchanges are not accepted. If there is an issue with your order please contact us via e-mail within 14 days of receiving it. Where applicable, please attach any photos relevant to your concerns.
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Contact made after the 14 day period for a return or refund cannot be considered.
Refund Policy - the basics
We take pride in the quality of our products at TMI Design, but we understand that issues can arise. That's why we have a straightforward refund policy in place. If there's an issue with your order, please contact us within 14 days of receiving it and include photos where applicable. Our team will work with you to find a solution that satisfies you. Thank you for choosing TMI Design & Home Collective for your interior decor needs.